You have the general right to send your order back within 14 days.
Please download (http://www.merchcowboy.com/loads/Retour_EN.pdf) the Return Voucher and add it to your package if you want to exchange or return something. Attention: We don´t accept unstamped shipments! If your complaint is legitimate, we will credit your costs for postage to you. Otherwise - e.g. if you don´t like the colour or need another size - you have to pay the costs for postage yourself.  Please send the package to the following address:

MERCHCOWBOY GbR
Hafenstrasse 64
48153 Münster
Germany

Please make sure that you receive an undamaged package (if necessary open the package in the presence of the postman). We don′t accept used shirts as returns. All deliveries are subject to these terms of delivery. All data necessary for delivery and processing are stored by our EDP department and we assure that they will not be handed over to any third party. We assure our goods to be free of manufacturing or material defects or errors. We are not responsible for any misuse of our articles for purposes intended by the customer. The customer is obliged to check the goods for defects immediately after delivery. Special offers are only valid while supplies last. Changes in prices, errors and omissions expected. The delivered goods remain our property until fully paid for. If you send us an email, please choose a subject heading that clearly defines what your email is about, otherwise your mail might get lost or won′t be read by us. Please don′t forget to mention your complete name in the mail. Please get in touch with us if there are any questions left.